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Coronavirus Update

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Enhanced Health and Safety Protocols

The health and safety of our passengers remains our top priority. Below are the enhanced protocols that have been implemented on all Downeaster trains.

  • Train equipment interiors are sanitized nightly and undergo enhanced cleaning before and after each roundtrip.
  • While Amtrak passengers and employees are no longer required to wear masks while on board trains or in stations, masks are welcome and remain an important preventive measure against COVID-19. Anyone needing or choosing to wear one is encouraged to do so.
  • Real-time seat availability displays next to each trip option when purchasing tickets. Customers can book a train that is less crowded or change their ticket if capacity exceeds comfort levels.
  • All trains are equipped with onboard filtration systems with a fresh air exchange rate every 4-5 minutes.
  • The Downeaster travel experience is touchless. Book, board, check train status and access information from the convenience and safety of a mobile device.
  • The Downeaster Café is open for purchases. Protective Plexiglass partitions have been installed in the service area, all “grab and go items” have been removed and credit card payments are touchless. Table seating in the Downeaster Café is allowed.
  • Downeaster station facilities are cleaned regularly and social distancing and face masks requirements are in effect at all stations.
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Not sure about your travel plans? No problem.

Amtrak is waiving change fees for reservations made by April 30, 2022. To modify a reservation, log in to your account, go to 'Modify Trip' on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app. A fare difference may apply to your new itinerary. (If you choose to cancel your trip entirely, a cancellation fee may apply depending on the type of ticket you purchased).

Updated 12/27/21

For complete information about the steps Amtrak is taking to protect the health and safety of our passengers and crews,

Click Here