About NNEPRA

Our Mission

The Northern New England Passenger Rail Authority (NNEPRA) is a public transportation authority created in 1995 by the Maine State Legislature to develop and provide passenger rail service between Maine and Boston and points within Maine. NNEPRA manages the budget, contracts, promotion, and customer services associated with the Downeaster passenger rail service. NNEPRA holds a 20-year agreement with Amtrak to operate the Downeaster rail service between Portland and Boston and is party to agreements with host railroads, i.e., Pan Am Railways and the Massachusetts Bay Transportation Authority. Additionally, NNEPRA manages the contract with Epicurean Feast
to provide onboard food service and holds liability and insurance policies associated
with the operation of the Downeaster.

Our Mission is to develop and manage a quality passenger rail system that meets
the transportation needs of our customers, delivers value, and enhances economic
development within the region we serve.

Our Vision is to provide our customers with a travel experience that consistently exceeds
their expectations, delivers value, and contributes to a modern, integrated public
transportation system.

Statement of Non-Discrimination
"No person on the basis of race, color, national origin, or transportation disability will be subjected to discrimination in the level and quality of transportation services and transit-related benefits. Any person or persons who believe that there is discrimination on the basis of race, color, national origin, or transportation disability as it relates to the provision of transportation services and transit-related benefits may file a complaint with the Federal Transit Administration and/or the U.S. Department of Transportation."

Federal Transit Administration Office of Civil Rights
Attn: Title VI Program Coordinator
400 7th Street SW, Room 9100
Washington, DC 20590
 

About NNEPRA

Board of Directors

The seven-member NNEPRA Board of Directors, appointed by the Governor of the State of Maine, is supported by the collective efforts of staff to develop the operating strategies, marketing programs, community relations, food service, and service planning activities for the Downeaster. NNEPRA works in concert with the Maine Department of Transportation (MaineDOT) to achieve objectives set forth in their comprehensive passenger transportation plan.

Martin Eisenstein, Chairman
Senior Partner, Brann and Isaacson, Lewiston, Maine

Dana Connors, Vice Chairman
President, Maine State Chamber of Commerce, Augusta, Maine

Brenda Garrand, Treasurer
President, Garrand and Company, Portland, Maine

John D. Clifford IV, Director
Clifford & Golden, Lisbon Falls, Maine

John Bubier, Director
City Manager, City of Biddeford, Maine

David Cole, Director
Commissioner, Maine Department of Transportation

Patricia Eltman, Director
Director, Maine Office of Tourism
 

About NNEPRA

Staff List

Executive Director: Patricia Quinn 

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Passenger Services: Len Mulligan 

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Budget & Administration: Marina Douglass 

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Sales & Marketing Coordinator: Natalie Allen 

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Data Analyst: Terri Diffin 

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Email: staff@nnepra.com